What Your Cloud Provider Should be Protecting You From

Written by Nicki Pereira, Chief Technology Officer of Zettagrid  : There is a common misconception that the migration of services to a cloud provider means that businesses hand the keys of responsibility over to their new virtual landlord. However, understanding the threats to your business and what your service partner should be making you aware of has never been more important.

The reality facing organisations of all sizes is a lack of resources or expertise around their increasingly complex cloud or hybrid environment. Naturally, most businesses are turning to their providers for both protection and leadership.

When the ‘WannaCry’ ransomware virus affected 200,000 organisations in 150 countries, it acted as a wake-up call to those that were guilty of taking security for granted. Any reputable cloud provider should have the agility to react faster than your business by using the latest advancements in technology to be proactive towards security threats rather than reactive.

Armed with superior knowledge and skills, they should be working with you to make your business more efficient. Collaboration is crucial to securing the support your business needs to thrive. Leaders should start looking at their cloud provider as a research and development team too.

The apocalyptic headlines around the ‘WannaCry’ attack failed to tell the whole story. The reports highlighted how many organisations were neglecting their core responsibilities. For example, regular backups of data that allow you to roll back to the moment before an attack is considered the best protection from ransomware.


Availability should also never be taken for granted. As we enter a mobile first and always-online digital age, customers have increasingly high, and some might argue unrealistic expectation levels. But, when your business goes offline, don’t expect your audience to wait around patiently until service has been restored.

The inconvenient truth is that any downtime will not only hurt sales but will also damage your reputation. Ultimately, the inability to serve your audience can quickly lead to widespread negative publicity about your brand. When a customer begins to associate your business with frequent downtime issues, your name quickly becomes tarnished.

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” Warren Buffet

Website monitoring can detect and alert you of any potential issues that could be responsible for taking the site offline. Having a proactive rather than a reactive mindset can dramatically reduce the risks associated with any potential website failures.

After years of living in denial, most leaders now nervously accept that it’s no longer a matter of if a cybersecurity breach or attack will happen, but when. An effective disaster recovery plan is crucial to ensuring you remain open for business 24/7 when the inevitable occurs.

Employees have broken out of their cubicles and into open plan offices in a bid to increase collaboration. The days of fax machines and landline telephones are disappearing. The rise of the hot desking means that you don’t even need to sit at the same desk every day.

There is an argument that the traditional desk has already been retired from the office. Gathering spaces are now frequented by the uber cool who can be found intensely staring down at a laptop screen or managing a breakout session while sat on multicoloured bean bags. More info at zettagrid.id

*This article originally taken from blog.zettagrid.com

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