{"id":23718,"date":"2024-03-26T12:08:13","date_gmt":"2024-03-26T05:08:13","guid":{"rendered":"https:\/\/www.zettagrid.id\/?p=23718"},"modified":"2024-03-27T12:16:44","modified_gmt":"2024-03-27T05:16:44","slug":"zettagrid-indonesia-freeze-periode-eid-al-fitr-2024","status":"publish","type":"post","link":"https:\/\/www.zettagrid.id\/id\/news\/2024\/03\/26\/zettagrid-indonesia-freeze-periode-eid-al-fitr-2024\/","title":{"rendered":"Zettagrid Indonesia Freeze Periode Eid al-Fitr 2024"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Pelanggan yang Terhormat,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Terima kasih atas kepercayaan yang telah Anda berikan kepada Kami dengan tetap menggunakan layanan dan produk dari Zettagrid Indonesia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sehubungan dengan perayaan hari raya Idul Fitri tahun ini yang jatuh pada 10-11 April 2024, maka Zettagrid Indonesia akan memberlakukan&nbsp;<strong>Freeze Period<\/strong>&nbsp;yang berlangsung pada&nbsp;<strong>31 Maret 2024&nbsp;<\/strong>hingga<strong>&nbsp;14 April 2024<\/strong>. Selama periode tersebut, Anda tetap dapat melakukan aktifitas operasional secara normal termasuk melakukan perubahan resource secara mandiri. Namun terdapat beberapa aktifitas yang sementara dibatasi, yaitu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pekerjaan di internal infrastruktur Zettagrid yang berhubungan dengan client, seperti deployment leased line.<\/li>\n\n\n\n<li>Failover test terjadwal di Freeze Period akan dijadwalkan ulang setelah melewati periode tersebut.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Contact Center Support Zettagrid akan tetap beroperasional secara normal 24\/7 melalui channel berikut sesuai dengan SLA yang berlaku:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Telepon\/WhatsApp: <a href=\"https:\/\/wa.me\/62811283878?text=Halo,%20Zettagrid.id\" target=\"_blank\" rel=\"noreferrer noopener\">+62811283878<\/a><\/li>\n\n\n\n<li>Email: <a href=\"mailto:support@zettagrid.id?subject=Freeze%20Period\" target=\"_blank\" rel=\"noreferrer noopener\">support@zettagrid.id<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Kami juga turut melampirkan <a href=\"https:\/\/www.zettagrid.id\/wp-content\/uploads\/2024\/02\/Zettagrid-Support-Card.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">support card<\/a> dan escalation matrix card yang dapat membantu Anda selama periode ini berlangsung.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Akhir kata, Zettagrid Indonesia mengucapkan selamat menjalankan ibadah puasa di bulan Ramadhan dan selamat merayakan Hari Raya Idul Fitri 1445 H, mohon maaf lahir dan batin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Regards,<br><strong>Zettagrid Indonesia<\/strong><\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/www.zettagrid.id\/wp-content\/uploads\/2024\/02\/Zettagrid-Support-Card.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Sematan Zettagrid Support Card.\"><\/object><a id=\"wp-block-file--media-1761ef09-e1ba-4b02-9958-d7b02527f503\" href=\"https:\/\/www.zettagrid.id\/wp-content\/uploads\/2024\/02\/Zettagrid-Support-Card.pdf\">Zettagrid Support Card<\/a><a href=\"https:\/\/www.zettagrid.id\/wp-content\/uploads\/2024\/02\/Zettagrid-Support-Card.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-1761ef09-e1ba-4b02-9958-d7b02527f503\">Unduh<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Pelanggan yang Terhormat, Terima kasih atas kepercayaan yang telah Anda berikan kepada Kami dengan tetap menggunakan layanan dan produk dari Zettagrid Indonesia. Sehubungan dengan perayaan hari raya Idul Fitri tahun ini yang jatuh pada 10-11 April 2024, maka Zettagrid Indonesia akan memberlakukan&nbsp;Freeze Period&nbsp;yang berlangsung pada&nbsp;31 Maret 2024&nbsp;hingga&nbsp;14 April 2024. Selama periode tersebut, Anda tetap dapat [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[931,930,929],"class_list":["post-23718","post","type-post","status-publish","format-standard","hentry","category-news","tag-idulfitri","tag-idulfitri1445h","tag-idulfitri2024"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zettagrid Indonesia Freeze Periode Eid al-Fitr 2024 - Cloud Service Provider Indonesia - Reliable, Trusted, Secure - Zettagrid Indonesia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zettagrid.id\/id\/news\/2024\/03\/26\/zettagrid-indonesia-freeze-periode-eid-al-fitr-2024\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zettagrid Indonesia Freeze Periode Eid al-Fitr 2024 - Cloud Service Provider Indonesia - Reliable, Trusted, Secure - Zettagrid Indonesia\" \/>\n<meta property=\"og:description\" content=\"Pelanggan yang Terhormat, Terima kasih atas kepercayaan yang telah Anda berikan kepada Kami dengan tetap menggunakan layanan dan produk dari Zettagrid Indonesia. Sehubungan dengan perayaan hari raya Idul Fitri tahun ini yang jatuh pada 10-11 April 2024, maka Zettagrid Indonesia akan memberlakukan&nbsp;Freeze Period&nbsp;yang berlangsung pada&nbsp;31 Maret 2024&nbsp;hingga&nbsp;14 April 2024. 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